Announcing change
"Change is the only constant." Heraclitus
There is one constant in organizations today - change. Perhaps it has always been a constant. Organizations are always adapting, growing, and changing to meet new demands, expansion, and environmental changes. Sitting in the middle of change is a resistant force called people. People yearn for order in their lives where things are predictable and where they can navigate their work and world with little thought and energy. This stated, people can and will embrace change but only under good leadership. It starts with communication. In periods of change, especially when it comes on quickly and is ill-defined, communication is key. Here are three of my thoughts on announcing and communicating change.
Tell them what you know and what you do not know. You may not know the new people entering into the organization. You may not be able to define the change but what you do know will help tremendously. You know that you have a great team around you of proven performers, have a great mission, and are better than every other company like you. Knowing that ought to embolden people to accept and even embrace change.
Tell them what you need from them. First and foremost is communication. If they are feeling anxiety, they can and should talk to someone about it. Next is professionalism. It is irresponsible for people to spread rumors or poison change with their negativity. This is not healthy for the organization and you are all better than that. Last is for them to stay focused on the great work they do each day. Change will come and leaders will manage it. It is best for the organization, amidst this change, that everyone gives their all each day.
Highlight the opportunities. Ask your people what they think they are. This may generate some inspiring thoughts and motivation amongst the team. Opportunities under change include a chance to showcase the organization and its people, meet and embrace new teammates, and benefit personally and professionally from the change.
There is much more and I'm ready to share it with you and your team. Don't let change pass you by. Announce it and communicate your way through it. Holler if I can help!
Make it Personal!
Rob
Rob Campbell